kolkata.ff
kolkata.ff
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This app is available for your device
kolkata.ff
This app is available for your device
Contact
+91 2295699378
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the kolkata.ff?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify this code to log in securely. This method eliminates the need for a password or email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, check that your internet connection is stable and strong. If you're unable to receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help you regain access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the kolkata.ff?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is restricted to the money earned from gaming, excluding bonus amounts. You cannot withdraw bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC information within the app. This includes saving your Aadhar card, UPI details, and all bank account information. Filling out these details is necessary for the onboarding process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, potentially taking up to 24 hours. This delay can occur when payments are processed outside the app's standard completion time.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings you earn while playing games using the bonus amount. This is to ensure the bonus funds are used within the intended gaming context.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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